Shipping Policy

Shipping

All orders are made to order by hand in our production facility with the upmost of care and attention to detail.

Due to extremely high demand recently, there is a slight waiting list right now - we treat all orders first come first served, so right now hand made custom production time averages 1-2 weeks after payment. We never rush production as each piece is kept to the highest standard. You will always be kept updated on your piece throughout this time frame.

Please also be aware that many shipping carriers are experiencing delays due to COVID-19, and regardless of shipping service we use, they may be subject to some delays out of our hands. We will always do our best to ensure fastest possible production and delivery.

Shipping times refer to time in transit after the piece completes production and leaves our factory - Once your piece ships, you will receive a tracking number.

We offer a range of shipping options to all countries globally, with different prices to reflect different shipping speeds...

Shipping time guidelines are as follow:

 

UK Shipping -

Standard Shipping (FEDEX Fully Tracked, 3-5 days) - 3-5 days delivery after hand made production of 1-2 weeks, fully tracked service

Express Shipping (FEDEX Fully Tracked, next working day) - next day delivery after hand made production of 1-2 weeks, fully tracked and signed service 

 

European Shipping 1-2 weeks due to high demand*-

Standard Shipping (FEDEX Fully Tracked, 3-5 days) - 3-5 days delivery after hand made production of 5-6 weeks, fully tracked service

Express Shipping (FEDEX Fully Tracked, next working day) - next day delivery after hand made production of 1-2 weeks, fully tracked and signed service

 

USA Shipping -

Standard Shipping (FEDEX Fully Tracked, 3-5 days) - 3-5 days delivery after hand made production of 1-2 weeks, fully tracked service

Express Shipping (FEDEX Fully Tracked, next working day) - next day delivery after hand made production of 1-2 weeks, fully tracked and signed service

 

Australia/New Zealand/Canada/Asia Shipping -

Standard Shipping (FEDEX Fully Tracked, 3-5 days) - 3-5 days delivery after hand made production of 1-2 weeks, fully tracked service

Express Shipping (FEDEX Fully Tracked, next working day) - next day delivery after hand made production of 1-2 weeks, fully tracked and signed service

 

Rest of World Shipping -

Standard Shipping (FEDEX Fully Tracked, 5-7 days) - 5-7 days delivery after hand made production of 1-2 weeks, fully tracked service

Express Shipping (FEDEX Fully Tracked, next working day) - next day delivery after hand made production of 1-2 weeks, fully tracked and signed service

Thank You!